Sales Development Representative

• 5+ years of experience in B2B services sales/business development. NetSuite and Salesforce experience is preferred.
• Strong outbound prospecting capability (cold email, phone calls, LinkedIn) with messaging personalization.
• Experience working with partner channels (NetSuite, Salesforce ecosystem preferred).
• Strong track record of generating qualified opportunities and meeting/exceeding the revenue targets.
• Experience working with US/North American clients is highly preferred.
• Ability to communicate effectively (both written and verbal) with global stakeholders.
• Strong research, planning, and organizational skills.
• Familiarity with CRM tools (Salesforce, ZoomInfo, etc.).
• Ability to build relationships across all levels of enterprise organizations.
• Strong business acumen and technical understanding of software solutions.
• Self-motivated, target-driven, and a strong team player with a “can-do” attitude.
• Ability to work in the US (East Coast) time zone.

• Build and maintain a strong database of prospects and target customers with complete contact details. 
• Generate qualified leads through outbound prospecting (cold emails, calls, LinkedIn outreach, etc.). 
• Research and identify key decision-makers within target organizations. 
• Execute personalized outreach campaigns to drive engagement and conversions. 
• Schedule qualified meetings and demos for the sales team. 
• Manage and nurture leads from initial contact to qualified opportunity. 
• Collaborate with marketing and partner teams to align outreach strategies and campaigns. 
• Maintain accurate records of activities, leads, and pipeline updates in CRM tools. 
• Work closely with Account Executives to support deal progression and closures. 
• Track daily, weekly, and monthly KPIs and report performance metrics. 

SKILLS

1. End-to-end outbound prospecting (cold calls, emails, LinkedIn outreach) with strong personalization. 
2. Ability to generate qualified leads and build a high-quality sales pipeline. 
3. Cold calling, email sequencing, and appointment setting with US-based clients. 
4. Partner-led selling and collaboration within NetSuite and Salesforce ecosystems. 
5. Strong communication skills (verbal and written) for global stakeholder engagement. 
6. CRM management (Salesforce, ZoomInfo, etc.) and accurate activity tracking. 
7. Market research, account planning, and prospect profiling. 
8. Relationship building across enterprise-level stakeholders. 
9. Time management and ability to work effectively in US (East Coast) time zone. 
10. Coordination with internal sales and marketing teams for lead conversion. 
11. Basic technical discussions and solution alignment with client requirements. 

KNOWLEDGE

1. B2B services sales and business development processes. 
2. NetSuite and Salesforce ecosystem and partner sales model. 
3. North American (US) market dynamics and buyer behavior. 
4. Sales funnel management and lead qualification frameworks. 
5. CRM tools such as Salesforce and lead generation tools like ZoomInfo. 
6. SaaS and enterprise software sales fundamentals. 
7. Understanding of software solutions, integrations, and business use cases. 
8. Channel sales and partner-driven go-to-market strategies. 

SELF-IMAGE

1. Revenue contributor through qualified pipeline generation. 
2. Trusted first point of contact for prospects and partners. 
3. Professional communicator with global clients. 
4. Target-driven performer focused on achieving business goals. 

TRAITS

1. Self-motivated and proactive in outbound sales efforts. 
2. Strong communication and interpersonal skills. 
3. Persistent and resilient in handling rejection. 
4. Target-oriented with a results-driven mindset. 
5. Organized with strong planning and research abilities. 
6. Adaptable to work in a fast-paced, global sales environment. 
7. Collaborative team player with a positive “can-do” attitude. 

MOTIVES

1. Consistently achieve and exceed lead generation and revenue targets. 
2. Build strong relationships with clients and partners. 
3. Drive business growth through new opportunity creation. 
4. Continuously improve sales and prospecting skills. 
5. Contribute to expansion in the North American market.